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incident.io vs SymphonyAI ITSM

incident.io logo
incident.ioIncident Management
SymphonyAI ITSM logo
SymphonyAI ITSMITSM Process Automation
CustomPublished price
incident.io logo
incident.io
Incident Management

Incident management that actually works.

SymphonyAI ITSM logo
SymphonyAI ITSM
ITSM Process Automation

AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.

Overview
CategoryIncident ManagementITSM Process Automation
What it isincident.io is an incident management platform that integrates with Slack to streamline incident response, communication, and post-incident learning for engineering teams.AI-driven IT service management platform using predictive intelligence and automation to improve service delivery and reduce resolution times.
Pricing
Published priceContact incident.io for detailed pricing information. Plans typically scale based on team size and usage requirements.Custom
Quote-only, subscription pricing scoped by number of users, modules and support. Flexible licensing from Named Analyst to Concurrent. Positioned as more cost-effective than Servic…
Pricing modelTiered plansPer seat
Free optionsFree plan · Free trialNo free plan · No free trial
Deal on CubbieNone right nowNone right now
Company
Founded20212017
Team size51-200 employees1001-5000 employees
HeadquartersLondon, United KingdomPalo Alto, CA
Featured clientsEtsy, Skyscanner, SnykNot available

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