Helpwise vs Plain
HelpwiseCustomer Support
From $15 / seat / moPublished price
PlainHelp & Customer Support
Helpwise Customer Support Smarter customer service made simple | Plain Help & Customer Support Customer support for developer-first companies. | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Help & Customer Support |
| What it is | Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules. | Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows. |
| Pricing | ||
| Published price | From $15 / seat / mo Per-user/month: Standard $15 (3 shared inboxes, 2-10 users), Premium $29 (10 inboxes, all channels, automations), Advanced $49 (30 inboxes, SLA, SSO). ~20% off annual ($12/$23/$39… | Free: Core support features, limited seats Pro: $29/seat/month - Full features, API access Business: $69/seat/month - SLA management, advanced workflows |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2019 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Jaipur, India | London, United Kingdom |
| Featured clients | Not available | Stytch, Knock, Inngest |