HelpScout vs Plain
HelpScoutCustomer Support
PlainHelp & Customer Support
HelpScout Customer Support Businesses that run on relationships run support on Help Scout | Plain Help & Customer Support Customer support for developer-first companies. | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Help & Customer Support |
| What it is | Customer support platform with shared inbox and knowledge base. | Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows. |
| Pricing | ||
| Published price | Not published | Free: Core support features, limited seats Pro: $29/seat/month - Full features, API access Business: $69/seat/month - SLA management, advanced workflows |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2021 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Boston, MA | London, United Kingdom |
| Featured clients | Not available | Stytch, Knock, Inngest |