HelpScout vs Helpwise
HelpScoutCustomer Support
HelpwiseCustomer Support
From $15 / seat / moPublished price
HelpScout Customer Support Businesses that run on relationships run support on Help Scout | Helpwise Customer Support Smarter customer service made simple | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer support platform with shared inbox and knowledge base. | Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules. |
| Pricing | ||
| Published price | Not published | From $15 / seat / mo Per-user/month: Standard $15 (3 shared inboxes, 2-10 users), Premium $29 (10 inboxes, all channels, automations), Advanced $49 (30 inboxes, SLA, SSO). ~20% off annual ($12/$23/$39… |
| Pricing model | Per seat | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2019 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Boston, MA | Jaipur, India |
Where these sit in Customer Support
- HelpScout$600
- Helpwise$180
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market