HaloITSM vs osTicket
HaloITSMIT Service Management
Starts at $29/agent/moPublished price
osTicketHelp & Customer Support
HaloITSM IT Service Management One unified platform. Every team. Every workflow. | osTicket Help & Customer Support Make. Happy. Customers. | |
|---|---|---|
| Overview | ||
| Category | IT Service Management | Help & Customer Support |
| What it is | ITIL-aligned IT service management software with powerful automation, self-service portal, and comprehensive reporting for mid-market. | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. |
| Pricing | ||
| Published price | Starts at $29/agent/mo | Not published |
| Pricing model | Per seat | Free |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2010 |
| Team size | 51-200 employees | 1-10 employees |
| Headquarters | Stowmarket, UK | Open Source Project |