Gladly vs Userlocal CX
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
Userlocal CXConversational AI
Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | Userlocal CX Conversational AI ビッグデータ×人工知能で世界を進化させる (Evolving the world with Big Data × Artificial Intelligence) | |
|---|---|---|
| Overview | ||
| Category | E Commerce Customer Service | Conversational AI |
| What it is | Customer service platform built around people rather than tickets with AI-powered conversation management. | Japanese AI analytics tools covering chatbot and text-analytics suite. |
| Pricing | ||
| Published price | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… | Not published |
| Pricing model | Per seat | Not available |
| Free options | No free plan · Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2007 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | San Francisco, CA | Tokyo, Japan |