Gladly vs Hyro
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
HyroConversational AI
CustomPublished price
Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | Hyro Conversational AI AI assistant platform for healthcare. | |
|---|---|---|
| Overview | ||
| Category | E Commerce Customer Service | Conversational AI |
| What it is | Customer service platform built around people rather than tickets with AI-powered conversation management. | Hyro is a conversational AI platform for healthcare that automates patient interactions including appointment scheduling, FAQ handling, and IT help desk support for health systems. |
| Pricing | ||
| Published price | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… | Custom Hyro does not publish a reliable current numeric rate card. Pricing varies by deployment, usage, contract scope, or negotiated services, so prospective customers must request a cu… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2018 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | San Francisco, CA | New York, New York |
| Featured clients | Not available | Baptist Health, Intermountain Health |