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GetFeedback vs PlaybookHQ

GetFeedback logo
GetFeedbackCustomer Feedback
CustomPublished price
PlaybookHQ logo
PlaybookHQQuality Assurance for Support
From $34 / moPublished price
GetFeedback logo
GetFeedback
Customer Feedback

Customer feedback for Salesforce.

PlaybookHQ logo
PlaybookHQ
Quality Assurance for Support

Your Mission Control Engine for Quality in Healthcare

Overview
CategoryCustomer FeedbackQuality Assurance for Support
What it isGetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels.Support QA platform for call scoring, agent coaching, and quality metrics.
Pricing
Published priceCustom
No published vendor pricing; the pricing page is now a migration notice to SurveyMonkey/Momentive, and inquiries route to sales for a quote. GetFeedback Direct (Salesforce-native)…
From $34 / mo
Free User tier ($0, read-only access); Light License $34/mo ($400/yr); Standard License $92/mo ($1,100/yr). 30-day free trial available. Cloud or on-premise. (Vendor now at playbo…
Pricing modelCustom quotePer seat
Free optionsNo free plan · Free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20132020
Team size51-200 employees11-50 employees
HeadquartersSan Francisco, CaliforniaAustin, TX

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