Freshdesk AI vs Unless
Freshdesk AIAI Customer Service Agents
UnlessAI Customer Service Agents
From EUR 0.99 / outcomePublished price
Freshdesk AI AI Customer Service Agents AI-powered customer service platform. | Unless AI Customer Service Agents One AI Customer Agent for every moment, built for regulated Europe | |
|---|---|---|
| Overview | ||
| Category | AI Customer Service Agents | AI Customer Service Agents |
| What it is | Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social. | AI-powered website personalization platform with dynamic content adapting to visitor behavior and characteristics. |
| Pricing | ||
| Published price | Free: Up to 2 agents Growth: $15/agent/month Pro: $49/agent/month Enterprise: $79/agent/month | From EUR 0.99 / outcome Unless Flex costs EUR 0.99 per outcome with a 100-outcome monthly minimum. Fixed costs EUR 1,999/month with 5,000 outcomes and a 12-month term. Fixed includes a free four-week gui… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2015 |
| Team size | 5001-10000 employees | 11-50 employees |
| Headquarters | San Mateo, California | Amsterdam, Netherlands |
| Featured clients | Bridgestone, Hamleys, Pearson | Not available |