FreeScout vs Issuetrak
FreeScoutHelp Desk & Ticketing
IssuetrakHelp Desk & Ticketing
Starts at $26/agent/moPublished price
FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | Issuetrak Help Desk & Ticketing Track every issue. Answer every request. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Free open-source helpdesk and shared inbox alternative to Help Scout. | Issue tracking and help desk software for customer support, internal IT, and complaint management. |
| Pricing | ||
| Published price | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. | Starts at $26/agent/mo |
| Pricing model | Free | Per seat |
| Free options | Free plan · Free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 1992 |
| Team size | 1-10 employees | 51-200 employees |
| Headquarters | Remote | Virginia Beach, VA |
Where these sit in Help Desk & Ticketing
- Issuetrak$312
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. FreeScout states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market