EvaluAgent vs Thrio
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
ThrioContact Center as a Service
CustomPublished price
EvaluAgent Quality Management Systems AI-powered QA for contact centers. | Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Contact Center as a Service |
| What it is | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. |
| Pricing | ||
| Published price | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… |
| Pricing model | Tiered plans | Usage-based |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2017 |
| Team size | 51-200 employees | 51-100 employees |
| Headquarters | Middlesbrough, United Kingdom | Miami, FL |