Engati vs Gladly
EngatiConversational AI
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
Engati Conversational AI Conversational Automation that scales with you | Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | |
|---|---|---|
| Overview | ||
| Category | Conversational AI | E Commerce Customer Service |
| What it is | Multi-channel chatbot platform supporting 15+ channels with NLP capabilities and live chat integration. | Customer service platform built around people rather than tickets with AI-powered conversation management. |
| Pricing | ||
| Published price | Engati provides chatbot evaluation and custom commercial packages based on channels, conversations, integrations and support; no stable public numeric rate was verified. | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2016 | 2014 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | Bengaluru, India | San Francisco, CA |