Enchant vs Spiceworks
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
SpiceworksHelp Desk for IT
FreePublished price
Enchant Help & Customer Support Better conversations with your customers | Spiceworks Help Desk for IT Connecting everyone in IT since 2006 | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk for IT |
| What it is | Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams. | Free IT help desk and network monitoring for SMB admins |
| Pricing | ||
| Published price | Starts at $15/user/mo | Free Spiceworks Cloud Help Desk has a free ad-supported Core plan ($0, up to 5 seats, unlimited end users). A paid Premium plan launched June 2025 that removes ads and adds bulk action… |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2006 |
| Team size | 1-10 employees | 501-1000 employees |
| Headquarters | Remote | Austin, TX |