EdgeTier vs Five9
EdgeTierAgent Assist
Five9Contact Center as a Service
EdgeTier Agent Assist Pay for Conversations, Not Headcount | Five9 Contact Center as a Service Intelligent cloud contact center. | |
|---|---|---|
| Overview | ||
| Category | Agent Assist | Contact Center as a Service |
| What it is | German contact-center AI assistant SaaS for agent productivity. | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. |
| Pricing | ||
| Published price | Not published | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month |
| Pricing model | Usage-based | Tiered plans |
| Free options | Not available | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2001 |
| Team size | 11-50 employees | 1001-5000 employees |
| Headquarters | Berlin, Germany | San Ramon, California |
| Featured clients | Not available | Under Armour, DoorDash, Lululemon |