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Easy Redmine vs OTRS

Easy Redmine logo
Easy RedmineProject Management
Starts at $11/user/moPublished price
OTRS logo
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
Easy Redmine logo
Easy Redmine
Project Management

Work smarter, not harder with AI-powered Easy8

OTRS logo
OTRS
Help Desk & Ticketing

Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs

Overview
CategoryProject ManagementHelp Desk & Ticketing
What it isUpgraded Redmine-based project management with resource planning, CRM, help desk, and business intelligence modules.Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.
Pricing
Published priceStarts at $11/user/moFrom $49 / seat / mo
OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use…
Pricing modelPer seatPer seat
Free optionsNo free plan · Free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20072003
Team size51-200 employees201-500 employees
HeadquartersPrague, Czech RepublicOberursel, Germany

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