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Dialpad vs ProProfs Knowledge Base

Dialpad logo
DialpadCommunication & Collab
ProProfs Knowledge Base logo
ProProfs Knowledge BaseAI Knowledge Base Builders
Starts at $49/moPublished price
Dialpad logo
Dialpad
Communication & Collab

AI-powered customer intelligence platform

ProProfs Knowledge Base logo
ProProfs Knowledge Base
AI Knowledge Base Builders

AI Knowledge Base Software That Resolves 80% Tickets Automatically

Overview
CategoryCommunication & CollabAI Knowledge Base Builders
What it isDialpad is an AI-powered business communications platform that provides cloud phone, video conferencing, contact center, and sales coaching solutions. Its AI features include real-time transcription, sentiment analysis, and automated call summaries on every plan.Knowledge base software for creating online documentation, FAQs, and help sites with WYSIWYG editor and analytics.
Pricing
Published priceStandard: $15/user/month (billed annually) - Unlimited calling, AI transcription, Google/Microsoft integration Pro: $25/user/month (billed annually) - CRM integrations, 24/7 phone…Starts at $49/mo
Pricing modelUsage-basedTiered plans
Free optionsFree trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20112009
Team size1,001-5,000 employees201-500 employees
HeadquartersSan Francisco, CaliforniaSanta Monica, CA
Featured clientsWeWork, Uber, MotorolaNot available

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