Desk365 vs Textline
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
TextlineCustomer Support
From $20 / user / moPublished price
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Textline Customer Support Business texting software built for teams | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Customer Support |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | From $20 / user / mo Textline publishes per-user subscription pricing beginning at about $20/user/month, with usage allowances and a trial. |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2015 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Sunnyvale, CA | Los Angeles, CA |