Vendor 1
Desk365Help Desk & Ticketing
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
$12+ / agent / monthPriceNo reviewsRating2021Founded
Desk365 vs K12Insight
Vendor decision canvas
Vendor 2
K12InsightHelp Desk & Ticketing
Customer service and feedback platform for school districts to engage families.
Contact salesPriceNo reviewsRating2006Founded
Carry this decision forward
Desk365 + K12Insight can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Vendor 2 K12Insight Help Desk & Ticketing The workflow engine for next-level service operations | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Customer service and feedback platform for school districts to engage families. |
| Pricing | ||
| Price | $12+ / agent / month | Contact sales |
| Pricing model | Per seat | Custom quote |
| Free options | Free plan, Free trial | No free plan, No free trial |
| Company | ||
| Founded | 2021 | 2006 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Sunnyvale, CA | Herndon, VA |
Where these sit in Help Desk & Ticketing
- Desk365$12 / month
- Help Desk & Ticketing median$19.8 / month
Typical monthly range: $10–$30 per seat. 6% are priced on request.
See the whole Help Desk & Ticketing market