Desk365 vs Groove
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
GrooveCustomer Support
Starts at $16/user/moPublished price
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | Groove Customer Support Turn support into a revenue engine | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Customer Support |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | Starts at $16/user/mo |
| Pricing model | Per seat | Custom quote |
| Free options | Free plan · Free trial | Free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2011 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Sunnyvale, CA | Providence, RI |