Desk365 vs FreeScout
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
FreeScoutHelp Desk & Ticketing
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Free open-source helpdesk and shared inbox alternative to Help Scout. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. |
| Pricing model | Per seat | Free |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2018 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Sunnyvale, CA | Remote |
Where these sit in Help Desk & Ticketing
- Desk365$144
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. FreeScout states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market