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Customerly vs Freshdesk AI

Customerly logo
CustomerlyCustomer Lifecycle Management
Freshdesk AI logo
Freshdesk AIAI Customer Service Agents
Customerly logo
Customerly
Customer Lifecycle Management

The AI agent that actually resolves tickets

Freshdesk AI logo
Freshdesk AI
AI Customer Service Agents

AI-powered customer service platform.

Overview
CategoryCustomer Lifecycle ManagementAI Customer Service Agents
What it isCustomer lifecycle platform combining live chat, email marketing, surveys, and in-app messaging for SaaS and e-commerce.Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Pricing
Published priceNot publishedFree: Up to 2 agents Growth: $15/agent/month Pro: $49/agent/month Enterprise: $79/agent/month
Pricing modelTiered plansTiered plans
Free optionsFree plan · Free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20152010
Team size11-50 employees5001-10000 employees
HeadquartersDublin, IrelandSan Mateo, California
Featured clientsNot availableBridgestone, Hamleys, Pearson

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