Customer.io vs Loops
Customer.ioCustomer Journey Orchestration
LoopsMarketing Automation
Customer.io Customer Journey Orchestration Messaging that drives engagement. | Loops Marketing Automation Email for modern SaaS. | |
|---|---|---|
| Overview | ||
| Category | Customer Journey Orchestration | Marketing Automation |
| What it is | Customer.io is a customer engagement platform that enables marketing and product teams to send targeted, behavior-driven emails, push notifications, SMS, and in-app messages using real-time customer data. | Loops is a modern email platform built for SaaS companies, providing transactional emails, marketing campaigns, and automated sequences with a developer-friendly API and clean interface. |
| Pricing | ||
| Published price | Essentials: $100/month - Up to 5,000 profiles, email + push Premium: Starting at $1,000/month - Advanced features, premium support Enterprise: Custom - Dedicated support, SLA, com… | Free: 1,000 contacts, basic features Starter: $49/month - 5,000 contacts, custom domain Growth: $149/month - 20,000 contacts, advanced features Professional: $399/month - 100,000… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan · Free trial | Free plan · No free trial |
| Deal on Cubbie | 1 year free Live now | None right now |
| Company | ||
| Founded | 2012 | 2022 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Portland, Oregon | San Francisco, California |
| Featured clients | Notion, Buffer, Segment | Supabase, Cal.com, Linear |