Trust
Security & compliance
SOC 2GDPRHIPAACCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Customer.io is a customer engagement platform that enables marketing and product teams to send targeted, behavior-driven emails, push notifications, SMS, and in-app messages using real-time customer data.
Pricing
Pricing unavailable
Founded
2012
Team size
201-500 employees
Headquarters
Portland, Oregon
Current deal
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Product Preview
Preview from customer.io
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Integrates with
SlackWhatsAppLINECustom SMTPWebhooks+5
Security
SOC 2GDPRHIPAACCPA
About Customer.io
Customer.io is a versatile messaging platform that enables teams to create and send targeted communications based on real-time customer behavior and data. The platform supports email, push notifications, SMS, in-app messages, and webhooks in automated, data-driven workflows.
Unlike traditional email marketing tools, Customer.io is built for behavioral targeting, allowing teams to trigger messages based on specific user actions, attributes, and segments. The visual workflow builder makes it easy to create complex multi-channel campaigns without engineering support.
Customer.io serves both B2B and B2C companies, with particular strength among product-led growth companies that need sophisticated event-driven messaging. The platform's data-first approach and developer-friendly API make it a popular choice for technical teams.
Sync Customer.io with Cubbie
Cubbie connects straight to the Customer.io admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet. That is what turns renewals and unused licenses into something you can act on.
Workspace list and high-level usage metadata (people count, object count, monthly billable emails) via GET /v1/workspacesRegion (US/EU) the account lives inNote: no admin-seat roster or per-seat activity is available from Customer.io's App API (team members are SCIM-only), so licensed-seat, active-seat, and dormant-seat counts are reported as not-available
Connecting takes about a minute. Paste a read-only key from your Customer.io admin settings. Cubbie never writes to your account.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Customer.io
1 year freeAnnual billing
Contact sales
Pricing for 1 year free is confirmed by quote. Request one below and Cubbie’s procurement team sets up the purchase.
Buying for a larger team or want negotiated terms? Request a custom quote for Customer.io. It routes to the vendor and Cubbie's procurement team, and you compare quotes side by side.
