Crisp vs TOPdesk
CrispHelp & Customer Support
TOPdeskHelp Desk & Ticketing
From $76 / seat / moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | TOPdesk Help Desk & Ticketing Everything's urgent. Work on what counts. | |
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| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | From $76 / seat / mo Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su… |
| Pricing model | Flat rate | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 1993 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | Nantes, France | Delft, Netherlands |
| Featured clients | SmartSuite, Ramp, Mention | Not available |