Crisp vs osTicket
CrispHelp & Customer Support
osTicketHelp & Customer Support
Crisp Help & Customer Support The AI customer support platform for every business. | osTicket Help & Customer Support Make. Happy. Customers. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Not published |
| Pricing model | Flat rate | Free |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2010 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Nantes, France | Open Source Project |
| Featured clients | SmartSuite, Ramp, Mention | Not available |
Where these sit in Help & Customer Support
- Crisp$300
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request. osTicket states a range rather than a single yearly figure, so it is not marked here.
See the whole Help & Customer Support market