Crisp vs Guru
CrispHelp & Customer Support
GuruKnowledge Base Software
$25 / seat / monthPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Guru Knowledge Base Software AI-powered knowledge management for modern teams | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Knowledge Base Software |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Guru is an AI-powered knowledge management platform that delivers verified, trusted information to teams directly in their workflow. It provides a company wiki, browser extension, and integrations that surface answers within Slack, Chrome, and other daily tools. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | $25 / seat / month Self-Serve: $25/seat/month - 10-seat minimum, unlimited Cards, AI-powered search, browser extension Enterprise: Custom pricing - Usage-based pricing, advanced security, dedicated… |
| Pricing model | Flat rate | Custom quote |
| Free options | Free plan · Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2015 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Nantes, France | Philadelphia, Pennsylvania |
| Featured clients | SmartSuite, Ramp, Mention | Shopify, Slack, Spotify |