Crisp vs FreeScout
CrispHelp & Customer Support
FreeScoutHelp Desk & Ticketing
Crisp Help & Customer Support The AI customer support platform for every business. | FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Free open-source helpdesk and shared inbox alternative to Help Scout. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. |
| Pricing model | Flat rate | Free |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2018 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Nantes, France | Remote |
| Featured clients | SmartSuite, Ramp, Mention | Not available |