Cresta vs Parloa
CrestaContact Center Software
$150,000 / yrPublished price
ParloaAI Customer Service Agents
CustomPublished price
Cresta Contact Center Software AI Agents for Every Customer Conversation | Parloa AI Customer Service Agents Unhold your customers; hold onto loyalty. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | AI Customer Service Agents |
| What it is | AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations. | AI-first contact center platform with conversational AI agents for phone and chat customer interactions. |
| Pricing | ||
| Published price | $150,000 / yr Cresta's own pricing is custom-quoted with no public list price. AWS Marketplace publishes 12-month contracts for Agent Assist: $150,000/yr for Chat (up to 125,000 chats) and $150… | Custom Enterprise sales only; no published pricing. Third-party estimates put minimum deployments around $300,000/year. Cost scales with conversation volume, channels, integrations, cont… |
| Pricing model | Usage-based | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2018 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | San Francisco, CA | Berlin, Germany |