Cresta vs LumenVox
CrestaContact Center Software
$150,000 / yrPublished price
LumenVoxAI Voice & Speech
CustomPublished price
Cresta Contact Center Software AI Agents for Every Customer Conversation | LumenVox AI Voice & Speech The AI platform for every customer interaction. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | AI Voice & Speech |
| What it is | AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations. | Speech recognition and voice biometrics for customer authentication. |
| Pricing | ||
| Published price | $150,000 / yr Cresta's own pricing is custom-quoted with no public list price. AWS Marketplace publishes 12-month contracts for Agent Assist: $150,000/yr for Chat (up to 125,000 chats) and $150… | Custom No public pricing; enterprise quote-only. LumenVox was acquired by Capacity in 2023 and is now branded 'LumenVox by Capacity' (lumenvox.com redirects to capacity.com), but the spe… |
| Pricing model | Usage-based | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2001 |
| Team size | 201-500 employees | 101-250 employees |
| Headquarters | San Francisco, CA | Atlanta, GA |