Convai vs Gladly
ConvaiConversational AI
From $4.99 / moPublished price
GladlyE Commerce Customer Service
From $120 / seat / moPublished price
Convai Conversational AI Conversational AI Characters | Gladly E Commerce Customer Service The only customer experience AI purpose-built to deliver efficient service and lasting relationships | |
|---|---|---|
| Overview | ||
| Category | Conversational AI | E Commerce Customer Service |
| What it is | Conversational AI platform for games and virtual worlds providing lifelike NPC character interactions. | Customer service platform built around people rather than tickets with AI-powered conversation management. |
| Pricing | ||
| Published price | From $4.99 / mo Convai publishes creator subscriptions starting at $4.99 per month alongside a limited free tier and usage allowances. | From $120 / seat / mo Gladly's enterprise site is demo-gated, but its Shopify App Store small-business plan is public: a free 30-day trial, then $120 per agent seat / mo, plus usage add-ons ($1.50 per… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2022 | 2014 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | San Jose, CA | San Francisco, CA |