Cognigy vs WATI
CognigyConversational AI
CustomPublished price
WATIConversational AI
From $29 / moPublished price
Cognigy Conversational AI Enterprise conversational AI platform. | WATI Conversational AI The #1 AI-powered customer engagement platform turning WhatsApp, Instagram & Messenger into revenue | |
|---|---|---|
| Overview | ||
| Category | Conversational AI | Conversational AI |
| What it is | Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital channels. | WhatsApp Business API platform with AI chatbot builder, broadcast messaging, and team collaboration features. |
| Pricing | ||
| Published price | Custom Enterprise conversational/agentic AI for contact centers (now NiCE Cognigy). Sales-led custom pricing with no public tiers; voice, chat and LLM workloads billed separately plus ad… | From $29 / mo Vendor pricing (monthly billing): Growth $29/mo, Pro $99/mo, Business $249/mo; annual billing is up to ~25% cheaper. Meta/WhatsApp per-message fees are billed separately on top, a… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2016 | 2020 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | Dusseldorf, Germany | Hong Kong |
| Featured clients | Lufthansa, Bosch, Toyota | Not available |