CloudRadial vs OTRS
CloudRadialClient Portal Software
Starts at $115/moPublished price
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
CloudRadial Client Portal Software Transform your MSP with CloudRadial | OTRS Help Desk & Ticketing Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs | |
|---|---|---|
| Overview | ||
| Category | Client Portal Software | Help Desk & Ticketing |
| What it is | Client portal platform for MSPs providing a branded self-service portal with reporting, ticketing, and QBR automation. | Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance. |
| Pricing | ||
| Published price | Starts at $115/mo | From $49 / seat / mo OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2003 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Fayetteville, AR | Oberursel, Germany |