ClickDesk vs OTRS
ClickDeskLive Chat
Starts at $15/agent/moPublished price
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
ClickDesk Live Chat Live chat was just the beginning. Meet what's next. | OTRS Help Desk & Ticketing Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Help Desk & Ticketing |
| What it is | Live chat software with video chat, voice chat, and help desk for websites. | Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance. |
| Pricing | ||
| Published price | Starts at $15/agent/mo | From $49 / seat / mo OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use… |
| Pricing model | Not available | Per seat |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2003 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Mountain View, CA | Oberursel, Germany |