Cubbie Conference December 10, 2026 in San Francisco Get tickets →

Cherwell Software vs UseResponse

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
UseResponse logo
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

UseResponse logo
UseResponse
Help & Customer Support

Organize customer support software around your help center using all possible channels packed in one simple service solution

Overview
CategoryHelp Desk for ITHelp & Customer Support
What it isIT service management platform offering enterprise ITSM and automation capabilities.All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
Starts at $49/mo for 2 agents
Pricing modelCustom quotePer seat
Free optionsNo free plan · No free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042013
Team size201-500 employees11-50 employees
HeadquartersColorado Springs, USAPalo Alto, CA

Buyers also compare

Hot in AI

Rising

CRM

Field Service Management

Project Management

Email Marketing

Cloud Hosting

Email Deliverability