Cubbie Conference December 10, 2026 in San Francisco Get tickets →

Cherwell Software vs Richpanel

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
Richpanel logo
RichpanelHelp Desk for IT
From $100 / seat / moPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

Richpanel logo
Richpanel
Help Desk for IT

Cut Your Tickets by 50% and Reduce Support Costs by 30%. Guaranteed.

Overview
CategoryHelp Desk for ITHelp Desk for IT
What it isIT service management platform offering enterprise ITSM and automation capabilities.Ecommerce customer service platform combining help desk, self-service, and CRM.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
From $100 / seat / mo
Current vendor pricing is usage-based: helpdesk seats $100/seat/mo, plus AI-handled conversations at ~$0.20 each with a $200 monthly minimum. Minimum total is $300/mo (1 AI agent…
Pricing modelCustom quoteTiered plans
Free optionsNo free plan · No free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042019
Team size201-500 employees51-200 employees
HeadquartersColorado Springs, USABengaluru, India

Buyers also compare

Hot in AI

Rising

CRM

Field Service Management

Project Management

Email Marketing

Cloud Hosting

Email Deliverability