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Cherwell Software vs Enchant

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
Enchant logo
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

Enchant logo
Enchant
Help & Customer Support

Better conversations with your customers

Overview
CategoryHelp Desk for ITHelp & Customer Support
What it isIT service management platform offering enterprise ITSM and automation capabilities.Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
Starts at $15/user/mo
Pricing modelCustom quotePer seat
Free optionsNo free plan · No free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042013
Team size201-500 employees1-10 employees
HeadquartersColorado Springs, USARemote

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