Chatwoot vs TOPdesk
ChatwootHelp & Customer Support
TOPdeskHelp Desk & Ticketing
From $76 / seat / moPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | TOPdesk Help Desk & Ticketing Everything's urgent. Work on what counts. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | From $76 / seat / mo Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 1993 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | San Francisco, California | Delft, Netherlands |
| Featured clients | CircleCI, Accel, Freshworks | Not available |