Chatwoot vs Kustomer
ChatwootHelp & Customer Support
KustomerOmnichannel Support
From $89 / seat / moPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | Kustomer Omnichannel Support Better experiences start at Hello | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Omnichannel Support |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | AI-powered CRM for customer service providing timeline-based customer views with intelligent automation. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | From $89 / seat / mo Enterprise plan from $89/seat/mo, Ultimate from $139/seat/mo (annual billing, 8-seat minimum). Usage-based alternative from $0.35/conversation (Enterprise) or $0.50 (Ultimate). AI… |
| Pricing model | Tiered plans | Per seat |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2015 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | San Francisco, California | New York, NY |
| Featured clients | CircleCI, Accel, Freshworks | Not available |