Vendor 1
ChatraOmnichannel Support
Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales.
$17+ / monthPriceNo reviewsRating2015Founded
Chatra vs Kustomer
Vendor decision canvas
Vendor 2
KustomerOmnichannel Support
AI-powered CRM for customer service providing timeline-based customer views with intelligent automation.
$89+ / seat / monthPriceNo reviewsRating2015Founded
Carry this decision forward
Chatra + Kustomer can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Chatra Omnichannel Support Multichannel support platform built for businesses, big and small | Vendor 2 Kustomer Omnichannel Support Better experiences start at Hello | |
|---|---|---|
| Overview | ||
| Category | Omnichannel Support | Omnichannel Support |
| What it is | Live chat and chatbot software for ecommerce stores to engage shoppers and drive sales. | AI-powered CRM for customer service providing timeline-based customer views with intelligent automation. |
| Pricing | ||
| Price | $17+ / month | $89+ / seat / month |
| Pricing model | Not available | Per seat |
| Free options | Free plan, Free trial | No free plan, No free trial |
| Company | ||
| Founded | 2015 | 2015 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Moscow, Russia | New York, NY |
