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Call Center Studio vs Playvox

Call Center Studio logo
Call Center StudioContact Center as a Service
Playvox logo
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
Call Center Studio logo
Call Center Studio
Contact Center as a Service

Cloud contact center with Google AI.

Playvox logo
Playvox
Quality Management Systems

Contact center quality management.

Overview
CategoryContact Center as a ServiceQuality Management Systems
What it isCall Center Studio provides a cloud contact center platform powered by Google Cloud AI with IVR, omnichannel routing, and analytics.Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features.
Pricing
Published priceStandard: $35/agent/month Pro: $55/agent/month Enterprise: Custom pricingFrom $15 / seat / mo
Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo…
Pricing modelCustom quotePer seat
Free optionsFree trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20172012
Team size51-200 employees201-500 employees
HeadquartersIstanbul, TurkeySunnyvale, California
Featured clientsBPOs, Mid-size contact centers, Growing businessesNot available

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