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BSI Customer Suite vs Zendesk

BSI Customer Suite logo
BSI Customer SuiteVip Customer Management
CustomPublished price
Zendesk logo
ZendeskHelp & Customer Support
BSI Customer Suite logo
BSI Customer Suite
Vip Customer Management

Europas #1 CRM/CX – AI by Design

Zendesk logo
Zendesk
Help & Customer Support

Champions of customer service

Overview
CategoryVip Customer ManagementHelp & Customer Support
What it isSwiss CX platform unifying CRM, marketing, and customer service for European enterprises.Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
Pricing
Published priceCustom
No citable public numeric starting price was confirmed. BSI Customer Suite is sold through a vendor-led quote or contract process, with cost varying by scope, usage, deployment, i…
Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal…
Pricing modelCustom quoteTiered plans
Free optionsNo free plan · No free trialFree plan · Free trial
Deal on CubbieNone right now6 months free Live now
Company
Founded19962007
Team size201-500 employees5,001-10,000 employees
HeadquartersBaden, SwitzerlandSan Francisco, California
Featured clientsNot availableUber, Slack, Shopify

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