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Swiss CX platform unifying CRM, marketing, and customer service for European enterprises.

Pricing

Custom quote

Founded

1996

Team size

201-500 employees

Headquarters

Baden, Switzerland

BSI Customer Suite preview

Preview from bsi-software.com

About BSI Customer Suite

The BSI Customer Suite is an AI-powered, modular CRM/CX platform from Swiss vendor BSI Software, popular across the DACH region. It combines CRM with a 360-degree customer view, a customer data platform (CDP), and automated omnichannel customer journeys spanning marketing, sales and service, plus AI agents and 70+ AI models. It targets regulated, customer-centric industries such as banking, insurance, retail and energy/utilities.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections