Brightback vs Gleap
BrightbackCustomer Feedback
CustomPublished price
GleapCustomer Feedback
From $49 / moPublished price
Brightback Customer Feedback Churn prevention platform (Chargebee Retention) offering automated cancel flows for subscription businesses. | Gleap Customer Feedback Ship software that heals itself. | |
|---|---|---|
| Overview | ||
| Category | Customer Feedback | Customer Feedback |
| What it is | Churn prevention platform (Chargebee Retention) offering automated cancel flows for subscription businesses. | All-in-one customer feedback and bug reporting tool with visual bug reports, session replays, and an AI-powered help center. |
| Pricing | ||
| Published price | Custom Rebranded: Brightback is now Chargebee Retention (acquired by Chargebee). Sold as part of Chargebee's suite via custom quote; no standalone public pricing. Still operating under t… | From $49 / mo Gleap tiers (billed annually): Starter $49/mo, Team $149/mo, Pro $299/mo, Enterprise from $999/mo. Month-to-month is higher (Starter $59, Team $179, Pro $359, Enterprise from $1,1… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | San Francisco, CA | Linz, Austria |