Alternatives to Brightback

10 alternatives

  1. 1Customer Feedback

    Big Sur AI

    Customer Feedback

    AI voice intelligence platform capturing sentiment and insights from customer conversations.

    Free plan
  2. 2Customer Feedback

    Reveal AI

    Customer Feedback

    AI-powered qualitative research and voice of customer platform for strategic insights.

  3. 3Customer Feedback

    Satisfactory

    Customer Feedback

    Simple NPS and customer satisfaction survey tool for SaaS and service businesses.

    Price$19+ / month

  4. 4Customer Feedback

    Wootric

    Customer Feedback

    Customer feedback management platform from InMoment with in-app and email NPS, CSAT, and CES surveys.

    Tiered plansCustomer RetentionVP Product
  5. 5Customer Feedback

    Custify

    Customer Success Platforms

    Custify helps SaaS businesses reduce churn with automated health scoring, lifecycle management, and proactive engagement workflows.

    GDPRISO 27001Customer Health ScoringCustomer Expansion Platforms
  6. 6Customer Feedback

    Ovation

    Customer Feedback

    Guest feedback platform for restaurants that captures real-time satisfaction data and recovers unhappy guests.

    Real time guest recovery and issue resolutionMulti location performance tracking and comparisonPos and online ordering integrations
  7. 7Customer Feedback

    GetFeedback

    Customer Feedback

    GetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels.

    Free trialISO 27001SOC 2PCI DSSHIPAACSAT Survey Tools
  8. 8Customer Feedback

    UserVoice

    Customer Feedback

    Product feedback management platform that captures, organizes, and prioritizes customer feature requests for product teams.

    Free trialSOC 2GDPRImport Export DocumentationSecurity Compliance

    Price$699+ / month

  9. 9Customer Feedback

    GetMoreReviews

    Review Generation Software

    Review generation platform for local businesses with automated review requests and reputation monitoring.

    Multi platform review monitoring and aggregationAI powered automatic review responsesBad review blocker with private feedback interception
  10. 10Customer Feedback

    CustomerSure

    Customer Feedback

    Customer feedback and NPS platform designed to drive action and close the loop on customer issues.

    Multi channel feedback collectionClosed loop action managementReal time customer alerts and escalation

    Price$49+ / month