BoldDesk vs Ivanti
BoldDeskHelp Desk & Ticketing
$99/monthPublished price
IvantiIT Service Delivery
CustomPublished price
BoldDesk Help Desk & Ticketing AI-First Customer Support. Simple, Transparent Pricing. | Ivanti IT Service Delivery Elevate your everywhere work. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | IT Service Delivery |
| What it is | AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions. | Ivanti provides IT service management, unified endpoint management, and security solutions that help organizations discover, manage, secure, and service IT assets. |
| Pricing | ||
| Published price | $99/month BoldDesk lists paid team bundles starting at $99/month billed yearly, shown as $1,188/year, with higher tiers for larger teams. The page also advertises a 15-day free trial. | Custom Ivanti publishes no rate card. Per third-party reseller/aggregator data (G2, Xurrent), Neurons for ITSM lists around $46-48 per user/year MSRP, with per-user annual costs across t… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2022 | 1985 |
| Team size | 501-1000 employees | 1,001-5,000 employees |
| Headquarters | Morrisville, NC | Salt Lake City, Utah |
| Featured clients | Not available | US Department of Defense, Caterpillar, Siemens |