BoldDesk vs FreeScout
BoldDeskHelp Desk & Ticketing
$99/monthPublished price
FreeScoutHelp Desk & Ticketing
BoldDesk Help Desk & Ticketing AI-First Customer Support. Simple, Transparent Pricing. | FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions. | Free open-source helpdesk and shared inbox alternative to Help Scout. |
| Pricing | ||
| Published price | $99/month BoldDesk lists paid team bundles starting at $99/month billed yearly, shown as $1,188/year, with higher tiers for larger teams. The page also advertises a 15-day free trial. | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. |
| Pricing model | Per seat | Free |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2022 | 2018 |
| Team size | 501-1000 employees | 1-10 employees |
| Headquarters | Morrisville, NC | Remote |
Where these sit in Help Desk & Ticketing
- BoldDesk$1,188
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. FreeScout states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market