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Black Duck vs Klaus (Zendesk QA)

Black Duck logo
Black DuckSoftware Composition Analysis
CustomPublished price
Klaus (Zendesk QA) logo
Klaus (Zendesk QA)Quality Assurance for Support
From $35 / seat / moPublished price
Black Duck logo
Black Duck
Software Composition Analysis

Open source security and compliance.

Klaus (Zendesk QA) logo
Klaus (Zendesk QA)
Quality Assurance for Support

Quality assurance for support teams.

Overview
CategorySoftware Composition AnalysisQuality Assurance for Support
What it isBlack Duck provides software composition analysis that helps organizations manage security, quality, and license compliance risks from open-source and third-party code.Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Pricing
Published priceCustom
No public list price; quote-only, and AWS Marketplace listings are private-offer. Black Duck (formerly Synopsys' app-security business) SCA is sold by contract. Procurement benchm…
From $35 / seat / mo
Now sold as Zendesk QA (Klaus was acquired by Zendesk); priced per agent per month, listed around $35/agent/mo (some sources cite ~$25). Rebranded from Klaus to Zendesk QA and off…
Pricing modelCustom quotePer seat
Free optionsNo free plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20022018
Team size1001-5000 employees51-200 employees
HeadquartersBurlington, MassachusettsTallinn, Estonia
Featured clientsBMW, Siemens, BoschAutomattic, Epic Games, Wistia

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