Avaya vs Scorebuddy
AvayaContact Center Software
From $35 / seat / moPublished price
ScorebuddyQuality Management Systems
$20+ / user / monthPublished price
Avaya Contact Center Software Enterprise communications platform. | Scorebuddy Quality Management Systems Contact center quality assurance. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Quality Management Systems |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Scorebuddy is a quality assurance platform for contact centers with flexible scorecards, coaching tools, customer survey integration, and performance analytics. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | $20+ / user / month |
| Pricing model | Per seat | Not available |
| Free options | No free plan · No free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 2001 |
| Team size | 5001-10000 employees | 51-200 employees |
| Headquarters | Morristown, New Jersey | Dublin, Ireland |