Avaya vs LumenVox
AvayaContact Center Software
From $35 / seat / moPublished price
LumenVoxAI Voice & Speech
CustomPublished price
Avaya Contact Center Software Enterprise communications platform. | LumenVox AI Voice & Speech The AI platform for every customer interaction. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | AI Voice & Speech |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Speech recognition and voice biometrics for customer authentication. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | Custom No public pricing; enterprise quote-only. LumenVox was acquired by Capacity in 2023 and is now branded 'LumenVox by Capacity' (lumenvox.com redirects to capacity.com), but the spe… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 2001 |
| Team size | 5001-10000 employees | 101-250 employees |
| Headquarters | Morristown, New Jersey | Atlanta, GA |