Assembled vs Five9
AssembledContact Center Workforce Management
From $25 / seat / moPublished price
Five9Contact Center as a Service
Assembled Contact Center Workforce Management Modern workforce management for support. | Five9 Contact Center as a Service Intelligent cloud contact center. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Contact Center as a Service |
| What it is | Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management. | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. |
| Pricing | ||
| Published price | From $25 / seat / mo Core plan from $25/user/month (scheduling, real-time dashboards, forecasting, SSO, Slack, time-off, analytics). Advanced AI features are usage/quote-based: AI Agent priced per con… | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan · No free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 2001 |
| Team size | 51-200 employees | 1001-5000 employees |
| Headquarters | San Francisco, California | San Ramon, California |
| Featured clients | Stripe, Etsy, GoFundMe | Under Armour, DoorDash, Lululemon |